ANDREAS PLUMBING, HEATING & AIR CONDITIONING is looking for an HVAC EXPERT at our
main office at 205 Interchange Road, Lehighton, PA 18235.
205 Interchange Rd, Lehighton, PA 18235-2825, United States
Posted 2 weeks ago
Responsibilities: Service heating, ventilation, and cooling units for residential customers. Diagnose and repair of these systems. Travel to job sites in the service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer. Maintain good working order of company vehicle including refueling as necessary. Maintain proper stock, parts, tools, and safety equipment in the vehicle. Understand company pricing and generate appropriate customer invoice at the job site. Electronically process credit card payments. Obtain customer signature at the completion of the job. Obtain correct customer information including email address. Document all equipment upon arrival: make model, serial number, type of fuel, necessary test measurements, and pictures as necessary. Diagnose diverse service issues, obtain any replacement parts, calibrate the system to manufacturer’s recommendations, and explain fully to the customer what the issue is and what is a need to correct. Participate in company provided training opportunities (occasional travel) on latest industry technologies. Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services). Requirements: Excellent customer service skills with a desire to exceed customer expectations. Customers First! Experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues. At least 3 years previous experience in plumbing and HVAC. Good analytical skills and attention to detail Ability to work independently in a timely manner, making sure job is done correctly the first time. Well groomed, neat appearance Valid driver’s license and clean driving record Valid social security number Must be able to pass drug and background test(s) as required by company Lift up to 50 pounds Be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces. Observe all company procedures and safety rules.
Standard business schedule
More than 40 hours per week
Paid time off